Portmoak Community Woodland Group Logo

Privacy and your data rights

Here you can find information on how Portmoak Community Woodland Group handles your personal information.

Why collect personal data?

What's collected?

Your data rights

Complaints

Why collect personal data?

We only collect information we need. We use this to:

  • make site improvements;
  • respond to your queries;
  • send newsletters you've subscribed to; and
  • improve our service.

Only limited members of our Steering Group can view this data.

What's collected?

We collect different types of information for different reasons. This includes:

Website visits

We use Google Analytics, a third-party service, to understand how you use our website. We do this using cookies and page tagging. No one is identified using the information we gather, and we hold onto it for 38 months. We don't share this infomation with anyone.

Videos and Social Media Plugins

Our website displays some videos and social media tools that are managed by companies like YouTube, Twitter and Facebook. These platforms capture certain data about how they are used. As we don’t manage those platforms ourselves, your use is subject to their own privacy policies. These providers make certain data available to us, so that we understand how you use them on our website, but we don’t share that information with anyone outside of Portmoak Community Woodland Group.

Other websites

Sometimes we link to other websites. We encourage you to read the privacy policy of any external websites you visit from our pages.

Queries and feedback

If you contact us with a query or feedback, via email, social media or via our website contact form, we collect your email address and other personal information contained in the message. We might pass this on to other authorised people within the group so we can help you.

Newsletter subscriptions

We use MailChimp, a third-party service, to send email newsletters you've signed up to receive. We collect your name, email address and subscription preferences, and which emails you open. This helps us to improve the newsletter content and format. You can choose to unsubscribe at any time by clicking the 'unsubscribe' link in the newsletter.

When you unsubscribe, it’s important that we retain your data to be sure we have a record of your subscription changes. It’s also important that we don’t delete your data without your consent. If you would like us to delete your data, you can ask us to.

Your data rights

You can access information we hold about you through a Subject Access Request (SAR).

If you think our data is incorrect, you can ask us to update it. You have the right to ask for any personal information we hold to be deleted.

Sometimes we cannot comply with your request. Some rights can only be applied in certain circumstances. Find out more about your rights on the Information Commissioner's site.

Contact us by email:

  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Complaints

If you're not happy with how we've handled your information rights request, you have the right to complain. You can make your concern known to the Information Commissioner's Office (ICO).  You can find more information on your rights on the ICO website.

We are committed to providing high-quality services. We value complaints and use information from them to help us improve. If something goes wrong or you are dissatisfied with our services, please tell us by email: 

  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Please provide the following information:

  • your full name and contact details;
  • as much as you can about the complaint;
  • what has gone wrong; and
  • how you want us to resolve the matter.

Following making a complaint, your correspondence will be acknowledged and a response provided to you in line with our complaints procedure.

PCWG on Facebook    PCWG on Twitter    Follow Portmoak Community Woodland on YouTube

Portmoak Moss - Woodland Trust

Portmoak Community Woodland Group Logo

PCWG on Facebook    PCWG on Twitter    Follow Portmoak Community Woodland on YouTube

Woodland Trust Scotland

Recent news:

Events

 

Christmas Tree Day

Christmas Tree Day 2021 was a great success.

About 160 people came and as well as finding their trees everyone enjoyed the social part too - eating cakes and talking about peat bogs and Moss restoration. One of our best bits of feedback was "Our tree is perfectly imperfect! "

As always this was a free event - but we got many, many donations which we'll be using to buy more equipment to continue our work on the Moss. Thanks to everyone for your generosity.
Burns Ceilidh Cancelled in January but hope to have a celidh later in the year.
   
   

 

 

Our website uses cookies. By continuing, we assume your permission to deploy cookies, as detailed in our Privacy and Cookies policies.